{"id":2981,"date":"2026-01-25T20:49:40","date_gmt":"2026-01-25T18:49:40","guid":{"rendered":"https:\/\/peptelia.com\/contact\/"},"modified":"2026-09-22T17:22:42","modified_gmt":"2026-09-22T15:22:42","slug":"contact","status":"publish","type":"page","link":"https:\/\/peptelia.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"
\n
\n
Contact & Support<\/span><\/p>\n

How can we
help you?<\/em><\/h1>\n

Questions about an order, shipping or quality documentation? Write to us with details that are as specific as possible \u2013 our team usually replies within one working day.<\/p>\n<\/div>\n<\/section>\n

\n
\n
01<\/span><\/p>\n

Email support<\/h2>\n

For questions about orders, shipping and general enquiries.<\/p>\n

info@peptelia.com \u2192<\/strong><\/a>02<\/span><\/p>\n

Quality questions<\/h2>\n

The basics on HPLC, batch-level testing and COAs.<\/p>\n

View the quality process \u2192<\/strong><\/a><\/p>\n

03<\/span><\/p>\n

Knowledge area<\/h2>\n

Guides and fundamentals for putting research peptides into context.<\/p>\n

Open the library \u2192<\/strong><\/div>\n<\/div>\n<\/div>\n<\/section>\n

\n
\n
A faster answer<\/span><\/p>\n

These details help us.<\/h2>\n

Please do not send any sensitive health data. For a quick assignment, a few factual details are normally enough.<\/p>\n<\/div>\n

\n
For orders<\/span>Order number and the email address used<\/strong><\/div>\n
For shipping questions<\/span>Order number and destination country<\/strong><\/div>\n
For quality questions<\/span>Product name and batch<\/strong><\/div>\n
Response time<\/span>Usually within one working day<\/strong><\/div>\n<\/div>\n<\/div>\n<\/section>\n
\n
\n
Address<\/span><\/p>\n

Pept\u00e9lia \u00b7 Paris<\/h2>\n

Postal address and registered office of the company. Shipping is handled from our warehouse in Germany \u2013 please do not send returns to the Paris address without speaking to us first.<\/p>\n<\/div>\n

\n
Address<\/span>Peptelia SARL
47 rue Vivienne
75002 Paris
France<\/strong><\/div>\n
Email<\/span>info@peptelia.com<\/a><\/strong><\/div>\n
Service hours<\/span>Mon\u2013Fri, 9:00\u201317:00<\/strong><\/div>\n
Ships from<\/span>Germany \u00b7 1\u20134 working days<\/strong><\/div>\n<\/div>\n<\/div>\n<\/section>\n
\n
\n

Get in touch directly.<\/h2>\n

Your message is used solely to process your enquiry.<\/p>\n

Write an email \u2192<\/a>My account<\/a><\/div>\n

NO MEDICAL ADVICE \u00b7 PRODUCT, ORDER AND DOCUMENTATION SUPPORT ONLY<\/small><\/div>\n<\/section>\n<\/div>\n